Policies

Because we want your vacation, weekend getaway, working holiday, or romantic getaway in Kernersville, North Carolina to be relaxing and memorable, please take a moment to familiarize yourself with our policies and explore the amenities we offer. We’re confident that our bed and breakfast is a superior alternative to area hotels. We are far from being a “cookie cutter” lodging experience!

Deposits

Due to the size of our bed and breakfast, we require a deposit at the time of reservation. Therefore, if your reservation is for one night, your credit card will be charged for one night’s room and related taxes and if your reservation is for longer than one night, your credit card will be charged for 50% of the total cost of your stay at the time of the reservation. Should you decide to depart earlier than your original departure date after you have arrived, you will be responsible for the entire stay unless we can resell your room at which time you will be refunded for the sold rooms.

Cancellations

Cancellations MUST BE MADE by email only. You will receive an email confirming your cancellation. For reservations of up to three rooms or three room nights by the same individual, cancellations made up to seven (7) days prior to arrival date will be eligible for the refund of the deposit paid less $25 cancellation fee per room. For cancellation made less than 7 days prior to arrival, we will do our best to re-sell the room and if successful your deposit will be refunded less $25 cancellation fee per room, otherwise your entire deposit will be forfeited. For reservations of 4 rooms or 4 – 5 room nights by the same individual, cancellations made up to thirty (30) days prior to arrival date will be eligible for the refund of the deposit paid less $25 cancellation fee per room. For cancellation made less than 30 days prior to arrival, we will do our best to re-sell the room and if successful your deposit will be refunded for the room nights sold less $25 cancellation fee per room, otherwise your entire deposit will be forfeited. For reservations of more than 5 room nights by the same individual, Cancellations made up to ninety (90) days prior to arrival date will be eligible for the refund of the deposit paid less $25 cancellation fee per room. For cancellation made less than 90 days prior to arrival, we will do our best to re-sell the room and if successful your deposit will be refunded for the room nights sold less $25 cancellation fee per room, otherwise your entire deposit will be forfeited. Should you decide to depart earlier than your original departure date, you will be responsible for your entire stay unless we are able to sell your room at which time, you will be refunded for the nights sold less a $25 cancellation fee.

Parking

We have one parking space per room, with six (6) total guest spaces onsite for passenger cars/std. SUVs. Due to our space limitations we encourage all guests to bring passenger cars/std, SUVs if at all possible. We are not responsible for damages to your vehicles while on our premises. Please do not leave valuables in your automobile regardless of where you park as we cannot be responsible for any lost or stolen items.

Privacy Notice

This privacy notice discloses the privacy practices for (thegibsonhouseinn.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Reservation/Booking Information

We request information from you on our reservation/booking forms. To stay with us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to make your remittance for your stay. If we have trouble processing an order, we’ll use this information to contact you.

Links 
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 336-515-6400 or thegibsonhouseinn@gmail.com

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